Frequently Asked Questions
1. I've looked over investment information and I'm ready to book- now what?
Booking with ADPD is easy! Just contact us using our form and let us know your due date so we can check availability. If we have your due date available, we'll have a little chat to get to know each other and go from there (contract signing, retainer, etc.). If you are booking a newborn session, we will book you for your due date just to get you on the schedule but your official session date will be determined once baby makes their arrival. After booking, we'll start planning your dream newborn or maternity session. If you've booked a maternity session with us, we'll get you scheduled in for a gown fitting about 1-2 weeks before your session.
If you are interested in a milestone, cake smash, or family session, let us know when you are interested in having them done! Typically we only book family sessions during the spring and fall months. Weekend availability is EXTREMELY limited. After that initial contact, we'll get the ball rolling on officially getting you on our calendar (contract signing and retainer). Once the technical is out of the way, we can start planning your custom session!
2. When is my package payment due?
At time of booking, we require a 50% non-refundable retainer to secure your session with Amber D'Anne Portrait Design though you are free to pay your full balance if you wish. Any remaining balance is due 1 week prior to your portrait session. If you are booking a session within one week of your session date, full payment is due at booking.
If you have booked a Baby Bundle, a 25% retainer is due at booking and any remaining payments will be split equally between all of your sessions and due 1 week prior to your session. Other payment options for our Baby Bundle clients may be available- please contact us to discuss.
3. Does my session include digital files or do I have to purchase those separately?
Each session includes a number of digital files which is dependent on the package that you have booked. If you have booked a PETITE package, you will have the option to upgrade your gallery later for an additional fee if you choose to or purchase additional single files.
4. When will my gallery be ready?
We will send you a small sneak peek within 48 hours of your portrait session. Your final gallery will be delivered between 2-4 weeks from the date of your session.
5. Do you offer prints or just digital files?
While each package includes a number of digital files with print release, we know how important professional printed artwork is so we absolutely offer stunning museum quality and heirloom prints and art pieces for our clients. You can choose to easily purchase them from your private online gallery OR if you would like to customize pieces and want professional expertise, we would be more than happy to schedule a time to come into the studio to choose your art pieces. There is no additional cost for this design appointment.
We offer a beautiful array of prints, framed artwork, portrait books, and albums.
6. Are you still booking family sessions?
Yes and no. We are no longer offering year round family sessions (unless it's part of your newborn package) due to our schedule and, quite honestly, shooting preferences. We do, however, offer LIMITED family sessions in the fall.
7. When do you book sessions? Do you offer weekend sessions?
Typically our sessions are booked Monday through Friday only. Studio sessions (newborn, milestone, and cake smash sessions) are typically done in the morning and outdoor sessions are done in the evening hours. The only packages offered on weekends are DELUXE or PREMIUM packages or Fresh 48 packages. PETITE and standard milestone packages are not available on weekends and are available on weekdays only.
8. I booked a maternity session with another photographer- do you rent out your maternity gowns to non-clients?
No, our client closet is only available to clients booked exclusively with Amber D'Anne Portrait Design as part of their session with us.